There is very rarely progress without some cost. I was reminded of this recently by the news that a new piece of railway line – the Ordsall Chord – will cut off the world’s first passenger railway station, Manchester Liverpool Road, from the main line and affect 30 other “heritage assets”. While changes to user’s […]
A few months ago, I came across one of those things that really brought home to me one of the reasons I love interaction design – and why lots of people would hate it. We were designing some data entry, to collect someone’s name. Sounds simple doesn’t it? Let’s put to one side whether we […]
It’s the classic phrase – fail to plan, plan to fail. And yet, the single thing I see most often that means user research doesn’t fulfil its potential – or worse, provides completely misleading insights – is that people don’t plan properly. Having thought for quite a few years that I’d be teaching grandmothers to […]
It’s a been over a year since my last post here…for reasons I won’t bore you with. I have a backlog of post to write though, and a good service will resume imminently. Please stand back from the edge.
In the spring of 2013, Susan Weinshcenk tweeted this: I’d read a couple of Susan’s books and followed her blog, and I definitely wanted her to speak in my city. So, I checked in with a couple of guys who help run Northern User Experience in Manchester – Barry Briggs and Chris Bush – to see […]
In March I presented at Camp Digital 2013, on how the System Usability Scale (SUS) – through its links with recommendation – provides a clear way to link long term business success with how usable people perceive your product to be. To show how simple it was to collect this type of information and start these […]
A couple of months ago I started to look into alternative to reCAPTCHA. reCAPTCHA is the system that requires users to decode scrambled words (or sounds) in order to prove they’re human – with the intention of preventing spambots from submitting fake details on forms. Your typical reCAPTCHA looks a bit like this: On a […]